Terms & Conditions

Last updated: December 30, 2025

Introduction

Welcome to 9RATRI. By accessing and using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our website.

1. Use of Our Website

By using our website, you confirm that:

•You are at least 18 years old or have parental/guardian supervision
•You will use the website only for lawful purposes
•You will not engage in any fraudulent, harmful, or unauthorized activities
•You will provide accurate and complete information when creating an account

2. Product Information & Pricing

We make every effort to display accurate product information, including:

•Product descriptions, specifications, and images
•Prices and availability
•Promotions and discounts

However, we reserve the right to correct errors, update prices, and limit quantities at any time.

3. Orders & Payments

Order Acceptance

Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing errors, or suspected fraud.

Payment Methods

We accept various payment methods through secure payment gateways. All transactions are encrypted and we do not store your complete card details on our servers.

4. Shipping & Delivery

Delivery times and shipping charges vary based on:

•Your location
•Shipping method selected
•Product availability

Please refer to our Shipping Policy for detailed information. We are not responsible for delays caused by external factors.

5. Returns & Refunds

We offer a 30-day return policy on most products. To be eligible for a return:

✓Products must be unused and in original condition
✓Original packaging and tags must be intact
✓Proof of purchase must be provided

Note: Certain items such as undergarments, personal care products, and customized items are non-returnable for hygiene and safety reasons.

6. Intellectual Property

All content on this website, including text, images, logos, graphics, and software, is the property of 9RATRI or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our explicit written permission.

7. User Accounts

When you create an account, you are responsible for:

•Maintaining the confidentiality of your password
•All activities that occur under your account
•Notifying us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these terms.

8. Limitation of Liability

To the maximum extent permitted by law, 9RATRI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our website or services. Our total liability shall not exceed the amount you paid for the products or services in question.

9. Governing Law

These Terms and Conditions are governed by and constructed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.

Questions About These Terms?

If you have any questions or concerns about our Terms & Conditions, please contact us:

Email: 9ratri.in@gmail.com

Phone: +91 78746 15191

Address: 234, Silver Business Hub, Bapa Sitaram Chowk, Yogichowk, Surat, Gujarat - 395010.